Buyer checklist
What this guide covers
A RERA complaint is not something to draft from memory. Use this checklist to organize the evidence trail before speaking with a qualified lawyer or using the Haryana, UP or Delhi RERA complaint routes for a Gurgaon, Noida, Greater Noida or Delhi property issue.
Buyers, NRIs and investors preparing evidence for delayed possession, refund, cancellation, payment, document, handover or promoter-response issues across Delhi NCR.
Before you book
Before considering a RERA complaint in Delhi NCR, identify the correct authority from the physical project location, match the project and phase, collect the agreement, allotment, cost sheet, payment receipts, demand letters, possession or delay notices, cancellation or refund records, emails, WhatsApp exports, handover documents, RERA record, promoter details and relief questions. Separate factual evidence from legal strategy and ask a qualified lawyer to decide the correct forum, form, party names, claim wording, limitation position, compensation route and filing process. This checklist is not legal advice, complaint drafting, representation, eligibility advice, remedy advice, compensation advice, filing instruction, outcome prediction, limitation advice, title proof, refund guarantee or dispute-resolution guarantee.
- Version
- 2026-08-22-v1
- Editorial check
- 2026-08-22
- Sources checked through
- 2026-08-22
- Next review
- 2026-09-22
Initial RERA complaint preparation checklist reviewed 22 August 2026 against IndiaCode RERA Act routes plus official Haryana RERA Gurugram, Haryana RERA Panchkula, UP RERA and Delhi RERA complaint portals. It is evidence-organization guidance only, not legal advice, complaint drafting, representation, eligibility advice, remedy advice, compensation advice, filing instruction, outcome prediction, limitation advice, title proof, refund guarantee or dispute-resolution guarantee.
How to use this guide
- Start with project location: Gurgaon and Haryana matters route to the relevant Haryana RERA authority, Noida and Greater Noida matters route to UP RERA, and Delhi matters route to Delhi RERA.
- Build a dated evidence bundle before deciding the complaint route: agreement, allotment, payment, demand, possession, refund, cancellation, handover, communication and official project records should be kept together.
- Keep factual organization separate from legal choices; forum, form, parties, relief, limitation, compensation and hearing strategy require a qualified lawyer or the current official authority route.
- Do not treat this page as a filing instruction, legal opinion, refund guarantee, compensation estimate or prediction that a regulator will accept or allow a complaint.
Map the issue to the correct authority
- 1.1Identify the physical project location before choosing Haryana RERA, UP RERA or Delhi RERA.
- 1.2Record the exact project name, promoter, RERA registration, phase, tower, unit, buyer names and agreement date.
- 1.3Check whether the matter concerns possession delay, refund, cancellation, demand, document custody, handover, construction status or promoter response.
- 1.4Do not select a complaint route only because the developer's office, broker or marketing office is in a different city.
Build a dated evidence bundle
- 2.1Keep agreement, allotment letter, booking form, cost sheet, payment plan, receipts, bank proofs, demand letters, tax invoices and cancellation or refund terms together.
- 2.2Add possession-date statements, delay notices, extension communications, occupancy or completion evidence, handover papers, snag lists and maintenance or no-dues records where relevant.
- 2.3Export emails and relevant WhatsApp messages with dates, sender names, phone numbers and attachments; preserve originals instead of rewriting them into a fresh story.
- 2.4Save the current official RERA project record, promoter details, complaint reference numbers, payment acknowledgements and hearing notices if a matter is later filed.
Separate facts from legal strategy
- 3.1Write a timeline of events with dates, amounts, documents, promises and promoter responses; attach the evidence that supports each line.
- 3.2List the questions for a qualified lawyer: correct parties, forum, form, limitation, relief, compensation route, interest, refund, possession, execution and appeal exposure.
- 3.3Do not exaggerate facts, hide defaults, delete unfavourable messages or claim relief that has not been professionally reviewed.
- 3.4Use Altina only for document coordination and source-route orientation; complaint drafting, filing, representation and legal remedies must come from qualified professionals or official authority guidance.
Frequently asked questions
What documents should I collect before a RERA complaint in Delhi NCR?
Collect the agreement, allotment or booking document, cost sheet, payment plan, receipts, bank proofs, demand letters, possession or delay notices, refund or cancellation terms, handover records, RERA project record, promoter details and dated emails or WhatsApp messages.
Which RERA authority should I check for a Gurgaon, Noida or Delhi complaint?
Use the physical project location first: Gurgaon and other Haryana matters should be checked through the relevant Haryana RERA route, Noida and Greater Noida matters through UP RERA, and Delhi matters through Delhi RERA.
Can Altina Livings draft or file my RERA complaint?
No. Altina can help organize property documents and point to official source routes, but complaint drafting, forum selection, filing, legal remedies, compensation, limitation and representation require qualified legal advice or current official authority guidance.
Does preparing this checklist mean I will get a refund or compensation?
No. This checklist is not legal advice, remedy advice, compensation advice, refund guarantee, outcome prediction or dispute-resolution guarantee. A qualified lawyer and the relevant authority process must assess the exact facts.
Important note
This checklist is informational only. Verify current documents with the official authority, developer, bank, lawyer or tax advisor where required before making a payment or signing a document.
Update history
- 2026-08-22: Initial Delhi NCR RERA complaint preparation checklist added with IndiaCode, Haryana RERA, UP RERA and Delhi RERA official complaint-route references plus strict no-legal-advice and no-outcome boundaries.
Corrections: If an official complaint route, form name, portal URL or authority process changes, send the exact source and affected paragraph through the contact page so Altina can recheck and correct the record.